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FREQUENTLY ASKED QUESTIONS

  • What size air conditioner do I need?
    That all depends on the size of the area and the heat load on the space. We can visit your home or office for a free measure and quote - developing a custom solution to suit your needs and budget. Just remember - bigger isn't always better!
  • How often do I need to have my unit serviced?
    Once a year is the minimum service requirement for any air conditioner, however filters need to be cleaned at a minimum every 3 months or as per specifications in service manual. Contact Richard and the team at Airworks Heating and Cooling to book your unit service.
  • What is the most efficient way to operate my air conditioner?
    The set point on your air conditioner is crucial to how much it costs to run. In summer the higher you can have the set point and still be comfortable the better. In winter the lower you have the set point the better. This makes the outdoor unit run for less time which is where the main power consumption is drawn.
  • How many years does an AC last?
    While every unit is different, and every homeowner has a different understanding of when their central air conditioner is broken beyond repair, it's fair to say that, with proper maintenance and care, you can expect a good 15 to 20 years of cooling from a new high-efficiency air conditioning system.
  • Why is my AC running but not cooling?
    If your air conditioner is running, but not lowering temperatures inside, one issue could be a blocked return air filter. When was the last time you had your air conditioner serviced? It may be a good idea to have a full service carried out by one of our qualified technicians to get your AC back running at full capacity.
  • Is there a reset button on air conditioners?
    The correct way to reset your AC unit is to find the power supply, turn this off, and after a few seconds turn it back on again. After a few minutes the unit should turn back on, if it doesn't give our team of experts a call.
  • Is it necessary to clean AC outdoor unit?
    Regular cleaning of the outdoor unit is essential to prolong the air conditioner's life. Using a warm bucket of soapy water, wipe the unit down and then towel dry.
  • Should you give your AC a break?
    The occasional break is healthy for your AC unit. The best way to do this is to run your AC unit at sensible set temperatures, allowing the outdoor unit to cycle on and off via the thermostat.
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